How do I place an order?

Online orders 

You may place on order for items listed on our website at any time.  You will be required to register at the time of checkout.  Once an order is complete you will receive email confirmation.

Phone orders

You can call us toll-free at 1-800-323-5686 to place a phone order.  We highly recommend you fill out an order form before placing a phone order to assure order accuracy.

Custom orders

For orders involving custom signs, imprinting and printing services a signed, a printed order is needed.  For a first-time order, attach a typed copy of what is to be printed. For a repeat order, you will need to provide the year of the most recent order. 

Note: Some of our custom manufacturers reserve the right to bill up to 15% over or under the amount ordered.

Mail orders

American Hotel Register

[New address coming soon]

 Note: Please indicate when you wish to receive your order.

                                                    ##########

Key things to know:

• A written purchase order or signed confirmation is required on orders over $10,000
• All orders are subject to credit review and approval.
• Any order cancellation must be approved by American Hotel Register and may be subject to restocking and other charges.
• For all orders under $50.00 there is a small-order handling fee of $20.
• To receive sales pricing from a flyer or e-mail promotion: Enter the first two characters of the Catalog number from the flyer or e-mail promotion in the promo code field.   Special pricing will be reflected at checkout. You must be a registered customer to enjoy this promotional pricing.

Helpful tips:

• Include item quantity, description, size, color and price on your orders.
• Include full and complete address with zip code, as well as your name, title and signature.
• American Hotel Registry does not deliver to post office boxes.
• If you have recently changed your business name, provide us both names.
• To receive a quote on any item(s) before placing an order send email to orderdpt@americanhotel.com or call us toll-free at 1-800-323-5686